Customer Support

Customer support

We want you find the answers you need and most of all be happy :)

Start a return

We offer Easy-Peasy Returns! You have 60 days after receiving your items

Warranty

Find out what is covered or submit a claim now.

Email us

Hours: Mon-Fri 9am to 5pm PST

Help desk

Search for answers, browse our awesome FAQ and submit a support ticket 24/7

Call us

Hours: Mon-Fri 1pm to 5pm PST

Mailing address

Freewaters

PO BOX 60381

Irvine, California 92602

International support

Find customer service info for support outside of the United states

Marketing & partnerships

Looking to partner with us? We are excited about it!