photo people's feet wearing sandals, eco-friendly sandals, shoes, and slippers, Freewaters

Customer support

We want you find the answers you need and most of all be happy :)

Start a return

We offer Easy-Peasy Returns!  You have 60 days after receiving your items

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Find out what is covered or submit a claim now.

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Email us

Hours: Mon-Fri 9am to 5pm PST

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Help desk

Search for answers, browse our awesome FAQ and submit a support ticket 24/7

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Call us


Hours: Mon-Fri 1pm to 5pm PST

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Mailing address


PO BOX 60381

Irvine, California 92602

International support

Find customer service info for support outside of the United states

Global support

Marketing & partnerships

Looking to partner with us? We are excited about it!